Privacy Policy

KPR Business Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

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1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Apply for a job vacancy
• Communicate with us via email, phone or chat
• Engage us for services

This may include: name, email address, phone number, company name, job title, and project details.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information including:

• IP address and geographic location data
• Browser type and version
• Pages visited and time spent
• Referring website URLs
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send you our newsletter and marketing communications (with your consent)
• Process job applications
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security
• Analyse website usage and performance

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process your personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you
• Consent: Where you have given explicit consent (e.g. newsletter sign-up)
• Legitimate Interests: For business operations, security and fraud prevention
• Legal Obligation: Where required by law

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies we use include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to serve relevant advertisements
• Preference cookies: Remember your settings (e.g. dark mode)

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers: Trusted third parties who assist in our operations (hosting, email services, analytics) under strict confidentiality agreements
• Legal authorities: Where required by law or to protect our legal rights
• Business transfers: In the event of a merger, acquisition or asset sale

6. International Data Transfers

We operate internationally. Your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations. Typically:

• Enquiry data: 3 years
• Client data: Duration of engagement plus 7 years
• Marketing data: Until you unsubscribe
• Job application data: 6 months (or 2 years with your consent)

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request we limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of processing
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at privacy@kprbusiness.com. We will respond within 30 days.

9. Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption, access controls, regular security audits and staff training. However, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorised access.

10. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer:

• Email: privacy@kprbusiness.com
• Post: KPR Business Solutions, H17/254, 2nd Floor, Rohini Sector 7, Near Rohini West Metro Station, Delhi – 110085, India
• Phone: +91 8178418785

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.